Terms and Conditions
Consultation:
£30 fee for private clients, Free to NHS clients with vouchers
Consultation takes 1 – 1.5 hours, which will consist of outlining the different types of wigs available, correct head measurement to ensure the correct wig size, trying on sample wigs, looking through wig catalogues, colour swathes. Your wig/s may be ordered for you on approval (Deposit required)
Wig fitting & Cutting:
Wig fitting and cutting is free of charge when purchasing from Wigwonders
Wigwonders does not offer a fitting service on a wig purchased elsewhere.
Specialist cutting service is available, £30 -£50
Wigwonders is not responsible if:
You sleep or swim in your wig
If you or any third party cut, alter, glue or sew in your wig
Or you go against any advice given from your Wigwonders consultant
Confidential information:
Any personal data collected will only be keep for the sole purpose of this wig service and will not be passed on to any third party and will only be kept for the appropriate period of time. All confidential information is secure
Payment:
Full payment is due on receipt of goods.
Cash, cheque, debit card, BAC Payment or Pay Pal is accepted
BAC Payment details: TSB : Sort code 77-22-22 : Account no. 00066054
If an item is discounted, it is non-returnable
Deposit:
£30 for synthetic- £50 for human hair wig
Your deposit is non-refundable if you do not return for a fitting appointment
The deposit taken will be deducted from the price of your wig, or refunded if no wig is purchased at the fitting
Travelling Expenses:
Travelling expenses apply for home visits. Prices vary depending on location but will be negotiated and agreed at the time of booking
Shipping:
If goods are to be shipped, the cost will be paid by the buyer in the amount agreed upon by the seller at the time of purchase
Refund or Returns policy:
A refund or return is only applicable if the wig or hairpiece has not been cut or altered in any way and is in pristine condition and returned within 7 days of purchase
VAT:
If you are suffering from hair loss due to medical treatment or severe alopecia, you are entitled to tax relief off the price of your wig only… A VAT relief declaration must be completed when purchasing your wig… All other services and accessories will have 20% VAT added.
Wig Vouchers:
Wigwonders can only accept NHS wig vouchers from Nottingham University Hospital Trust and Sherwood Hospital Trust
Medical wigs are exempt from VAT
Testimonials and Reviews:
Your opinion is important to me, and I value your feedback.
Please take 3 mins of your time to help promote Wigwonders.
Could you kindly leave feedback on Google, Via google maps or Wigwonders Facebook page.
Testimonials may be published on the Wigwonders.co.uk and / or facebook/wigwonders
