Terms and Conditions

Terms and Conditions

Consultation:                                                                                                                                                                    £30 fee for private clients, Free to NHS clients with vouchers from NHU                                                          Consultation takes 1 – 1.5 hours, which will consist of outlining the different types of wigs available, correct head measurement to ensure the correct wig size, trying on different wig styles, looking through wig catalogues, colour swathes. Your wig/s may be ordered for you on approval (Deposit and / or return postage may be charged)

Wig fitting & Cutting                                                                                     

Wig fitting  and cutting is free of charge when purchasing from Wigwonders                                                                     Wigwonders does not offer a fitting service on a wig purchased elsewhere.                                                                      A specialist cutting service is available, £30 -£40

Confidential information:                                                                                           

Any personal data collected will only be keep for the sole purpose of this wig service and will not be passed on to any third party and will only be keep for the appropriate period of time

All confidential information is secure

Payment:                                                                                           

Full payment is due on receipt of goods.

Cash, cheque, debit card, BAC Payment or Pay Pal is accepted

BAC Payment details: TSB : Sort code 77-22-22 : Account no. 00066054

Any deposits taken will be refunded when purchased

If an item is discounted, it is non-returnable

Bespoke repair or alterations:  

A quotation invoice outlining all work, postage, materials and vat will be agreed upon before commencement of work50% non-refundable deposit required

Travelling Expenses:

Travelling expenses apply for private visits. Prices vary depending on location but will be negotiated and agreed at the time of booking

Shipping:                                                                                            

If goods are to be shipped, the cost will be paid by the buyer in the amount agreed upon by the seller at the time of purchase

Refund or Returns policy:                                                                                           

A refund or return is only applicable if the wig or hairpiece has not been cut or altered in any way and is in pristine condition and returned within 7 days of purchase

VAT:                                                                                     

If you are suffering from hair loss due to medical treatment or severe alopecia, you are entitled to tax relief off the price of your wig only… A VAT relief declaration must be completed when purchasing your wig… All other services and accessories will have 20% VAT added.

Cancellations:                                                                                  

Min 24 hours notice will be needed to cancel any appointment, a fee may be charged.

Wig Vouchers:                                                                                 

Wigwonders can only accept NHS wig vouchers from NHU (value £60 + vat)

Medical wigs are exempt from VAT

Testimonials and Reviews:                                                                                         

Your opinion is important to me and I value your feedback.

Please take 3 mins of your time to help promote wigwonders.

Could you kindly leave feedback on Google, www.facebook.com or www.yell.com find Wigwonders.

Testimonials may be published on the Wigwonders.co.uk and / or facebook/wigwonders

If you have any questions regarding these terms and conditions please get in touch and we will be happy to help:

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